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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
Here you will find our curl care products that will bring out your natural curl structure and transform your hair into a healthy mane of curls .
All curl products on this page have been selected by our team with great care and love, because we only want the best curl products for you!
What hair products are there for curls?
1. Curling gel
Among the products for curly hair, curl gel is the product that offers the most hold and fixation.
The gel forms a film around the hair and holds the individual curls together. This allows the hair to be shaped and your curls retain a strong definition.
With the Curly Girl method, the curl gel is kneaded into damp hair and then dries to form what is known as a “gelcast” – a solid film that encloses the hair.
Your curls will then be hard and crunchy. After drying, this gel cast is broken up with your hands by kneading it out. What remains are soft and defined curls .
2. Conditioner
Conditioners are more than just a rinse for curly hair. They are probably one of the most important products for keeping curls healthy and making curly hair care easier.
After washing, apply the conditioner to wet hair and then begin detangling each strand .
With the help of a conditioner, many women with curly hair are able to comb and untangle their hair without damaging it, as a conditioner makes the hair smooth and easy to glide.
This method makes untanglement of curls much easier and prevents the dreaded hair breakage.
For detangling , use your fingers, a wide-toothed comb or a curling brush, like the Rainbow Curls Detangling & Styling Brush .
Conditioners are available as rinse-out products and as so-called “ leave-in conditioners ,” which simply remain in the hair after detangling and do not need to be rinsed out .
3. Curl cream
The focus of a curl cream is more on the nourishing component than on the styling aspect.
Curl creams provide the hair with plenty of moisture and help keep it healthy. As a bonus, they also add definition and shine. Perfect, right?
Curl creams usually have a soft and creamy formula and do not make the hair stiff. They therefore provide a little less hold than, for example, a curl gel, but give a natural look that highlights the suppleness of the hair and makes the curls springy and soft.
Curl creams are also a wonderful product to prevent unwanted frizz .
4. Hair oil for curls
Hair oil for curls is most commonly used in curl care to give the hair a beautiful shine and a shimmering finish .
It also provides your hair with moisture and many valuable nutrients.
Hair oils contain high-quality vegetable oils, such as:
- argan oil
- or jojoba oil.
The range and selection of nourishing plant oils for hair care is very diverse.
Very brittle and dry curls in particular benefit from the use of hair oil. To find the optimal oil for your hair, you should know the porosity of your hair .
Some hair oils are richer than others and depending on your porosity, your hair may prefer more or less rich formulas.
5. Curl Shampoo
With a curl shampoo, your hair and scalp will
- gently cleansed
- and excess sebum
- and styling residues.
In this respect, a shampoo for curly hair is no different from a regular shampoo for washing hair. However , curly and wavy hair generally has a much higher need for moisture and nourishing ingredients than straight hair.
This is where a curly hair shampoo with nourishing formulas specially tailored to these hair needs can score points.
Of course, a curl shampoo does not create curls , but rather helps to optimally support and care for curly hair.
But even for straight hair, a curly shampoo can offer a welcome and gentle change now and then. Shampoos for curly hair only contain mild washing substances that do not contain parabens or aggressive sulfates.
Regardless of the hair type, the hair lengths and scalp in particular can benefit from the gentle formula of a curl shampoo.
How do I find out which curly hair products are right for me?
Due to the large variety of different curl products and brands, it can be a little difficult, especially at the beginning, to find the optimal care products for your individual hair structure.
We'll tell you how to make the right choice much easier:
The most important thing is to know your own hair well, or to get to know it really well from now on.
- What type of curls are you?
- How thick is your hair?
- How elastic is your hair?
- And what about your hair porosity?
All of these things influence which curly hair care products are perfect for you. But don't worry if there are some things you don't know about your hair yet.
We at Lockenbox are happy to support you! On our Help & Advice page, for example, you will find a practical curl test and you can even book a personal curl consultation with one of our experts. (Little tip: the 15-minute consultation is even free).
In our curl magazine you can also expect a lot of other information, interesting facts and tips for curl care.
