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622 products
From 65 € in DE
with Klarna
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Live Support or support@lockenbox.com
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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
Your curls. No compromises. 100% CGM-safe.
What makes Lockenbox special? We go the extra mile for you: At Lockenbox, no product makes it onto our shelves without being thoroughly checked. We analyze every single ingredient inside and out and only stock products from brands that are 100% suitable for the Curly Girl Method (CGM). No more wading through a jungle of ingredients – we’ll do the guesswork for you!
Why Lockenbox? Your all-in-one solution for dream curls:
- By curly heads for curly heads: Rely on hundreds of 100% honest and authentic reviews from experienced customers you can trust. Since most of our customers have already tried many products in our store, you’ll benefit from genuine everyday experiences.
- Your perfect routine – found with ease: We make choosing as easy as possible. Use our sophisticated curl quiz, smart ingredient filters, detailed ingredient information, or our lightning-fast AI assistant for instant answers. Our support team of real curly heads is also here to help and will always respond as quickly as possible.
- Resources to help you along: We won’t leave you hanging. You’ll also have access to a large blog full of valuable curl care tips, an interactive live shopping page, and an exclusive video course.
- Lightning-fast shipping: Your curls can’t wait? Neither should they. Your order will be shipped within just 1–2 business days.
Our promise: We’ll make your hair care routine easier, more transparent, and more successful than ever before. Welcome to the Lockenbox family!
