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Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
The French curl care brand Les Secrets de Loly wants to fulfill all your wishes and demands that you have for curl care. Using Les Secrets de Loly products is easy and worry-free, because the five-step care routine from
- Wash,
- detangling,
- definition and moisture,
- Healing and Repairing
- as well as change, nourishes and cares for all hair types.
The history and philosophy of “Les Secrets de Loly”
Kelly Massol, the founder – nicknamed “Loly” – wants all women to accept their natural curls and waves as a gift and celebrate their natural hair texture.
Since 2009, we have been creating high-quality curl care products with a beguiling scent, filled with active ingredients and purely natural substances.
Les Secrets de Loly's formulas , specially designed for the needs of curly, frizzy and wavy hair, consist of at least 97% natural ingredients , often even more.
The products of Les Secrets de Loly in our shop
The natural curl products come in attractive recyclable packaging and are free from
- sulfates,
- silicones,
- alcohol
- and mineral oils,
to bring out the true nature of your hair and pamper your beautiful curls with intensive care ingredients .
Les Secrets de Loly Shampoo
With the Les Secrets de Loly Shampoos you can choose between the refreshing , yet gentle Les Secrets de Loly Perfect Clean Shampoo , with
- Baobab protein,
- apple and
- coconut extract.
Or the vitamin-rich and shine-giving Les Secrets de Loly Perfect Match Superfruit Shampoo . This uses the power of real
- Pineapple,
- cocoa
- and banana and provides your hair with valuable nutrients.
Both curl shampoos provide your curls with intensive and deep-acting moisture.
Les Secrets de Loly Conditioner
Do you love heavenly, delicious scents and love soft and supple curls that are perfectly cared for? Then the Les Secrets de Loly Pink Paradise Conditioner is the product of your dreams. Valuable
- Aloe Vera,
- jojoba oil
- and sweet almond oil
boost the care of your hair , while pro-vitamin B5 strengthens your curls from the tips to the roots.
The Les Secrets de Loly Cream Conditioner, on the other hand, is your best friend if you want to prevent hair breakage and are looking for a hair conditioner that
- Volume,
- Protection
- and promises lightness.
The weightless conditioner is specially designed to improve curl formation and intensify the moisture absorption of your hair.
Les Secrets de Loly hair treatment
Les Secrets de Loly Repair Time Hydrating Mask is a deep-acting hair treatment suitable for all curl structures and hair types, even straight hair.
The base of this mask consists of:
- moisturizing aloe vera,
- valuable macadamia
- and jojoba
- as well as pro-vitamin B5 for strong and shiny hair .
Les Secrets de Loly Curl Cream
The Les Secrets de Loly Kurl Nectar has made a name for itself as a moisturizing leave-in care cream full of vitamins. Aloe vera and honey are an unbeatable combo that deeply moisturizes your curls.
This prevents frizz and protects the hair from harmful environmental influences . This way, nothing stands in the way of soft and silky curls!
If, on the other hand, you want a curl cream that smoothes the cuticle of your hair and counteracts the formation of split ends, then take a look at the Les Secrets de Loly Smoothie Litchi-Mure Curl Cream .
Jojoba protein strengthens your curls, while aloe vera provides an extra dose of moisture.
Les Secrets de Loly Curl Gel
This favorite of the curl community is a water-based curl gel and consists of over 99% natural ingredients. Pro-vitamin B5 repairs and strengthens the curls.
The Les Secrets de Loly Boost Curl Styling Gel curl bestseller is also a top moisture supplier and simplifies the styling routine with its perfect slip.
The light formula of the Boost Curl Styling Gel does not weigh down your hair and gives your curls plenty of volume and definition.
Les Secrets de Loly Hair Oil
The much loved Les Secrets de Loly Serum Croissance Growth Oil is a real game changer to stimulate hair growth.
A formula of 12 valuable plant and essential oils combats hair breakage and reduces scalp problems. One ingredient is rosemary oil , which has long been known in hair care as an effective ingredient for improving hair growth .
The hair oil can be used as
- growth serum,
- oil bath
- or finish
and makes your hair soft and silky .
