From 65 € in DE

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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
Deep conditioning for curly and wavy hair is especially important if your curls tend to be dry . This is very common with frizzy and very coily curl types, as the natural oil of the scalp cannot reach the ends of the hair due to the curl structure.
However, all types of natural curls tend to dry out quickly and so with the Curly Girl method, deep conditioning of curly hair is an essential part of the care routine . Try it out, you will quickly notice the difference in the look and feel of your curls.
What is a deep conditioner?
Deep conditioners provide your curls with intensive care and nutrients that work deep into the hair.
These nourishing and deep-acting hair care products are also called hair masks or treatments .
In contrast to normal conditioners, which close the cuticle of the hair, deep conditioners have the task of transporting nutrients and moisture deep into the hair .
The nourishing ingredients of a deep conditioner are also more effective than those of a rinse and contain proportionally more butter and oils to give the hair an intensive care boost.
Do I need a deep conditioner?
There are some signs that indicate that your hair is craving a deep conditioner and that this would be a real treat for your curls.
If you notice the following, you should consider using a deep conditioner for curly hair:
- Your hair feels rough and straw- like.
- Your hair tends to frizz , curls up unsightly and sticks out.
- Your hair is dull and matte. Your hair color may also appear duller than you are used to.
- Your curls have lost their bounce and hang down limply.
- Your hair is very sensitive and breaks very easily
- Detangling has become even more difficult because your hair is knottier and tangles very easily.
The correct use of a deep conditioner
The use of deep conditioner and the amount of product applied does not depend on the hair type , but on the hair structure.
However, deep conditioning is usually applied as follows:
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Distribute the deep conditioner into previously washed and build-up-free hair.
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Avoid your hairline and scalp as much as possible, as this could weigh down your hair unnecessarily. When applying the product, focus on the lengths of your hair, as these are the areas that need the most care.
- If you have a lot of hair, it is best to work strand by strand so that the intensive care can reach every section of hair.
Now leave the mask on for about 10-20 minutes , depending on the product. - To intensify the effect, you can use a simple shower cap or, if necessary, a heat cap. The latter tends to be more recommended for low porosity hair. Observe how your hair reacts to achieve the best effect for you and your curls.
- Once the exposure time has elapsed, it is time to untangle your hair . Start at the ends and gently work your way to the roots. You can use your fingers or a curling comb or brush .
- Then rinse the hair mask out well and style your curls as usual. Use the deep conditioner as needed once a week or whenever you notice that your hair could use a boost of moisture or proteins.
How long does a deep conditioner need to work?
The exposure time depends on the product used, but it is usually between 10 and 20 minutes .
Longer does not necessarily help more. So don't overdo it with the exposure time , but follow the instructions on the respective product.
It is also not recommended to leave the deep conditioner in your hair overnight , as this would weigh down your curls too much and could over-condition your hair.