When will I receive my first Lockenbox?
Du erhältst deine erste Box zwischen 5-10 Tage nach der Bestellung deines Lockenbox Abos :)
Do I have to reorder my box every month?
No, you do not have to order the Lockenbox again after your first order. Because if you have ordered a Lockenbox, you automatically have a fixed place in the subscription, until your cancellation. So as long as you have an active subscription, your Lockenbox will automatically be sent to you every month or every 2 or 3 months.
How can I change my delivery interval?
You can easily change your delivery interval directly after your Lockenbox subscription order in your customer account.
1. Log into your customer account.
2. Click on "Manage Lockenbox Subscription" and then go to "Membership".
3. Click on your Lockenbox subscription. Here you can change your delivery interval to 1, 2 or 3 months at any time.
Are the products CGM-safe/CGM-approved?
Yes. All curl boxes are free from: non-water soluble silicones, sulfates, drying alcohols, mineral oil based products, non-water soluble petroleum based waxes and parabens.
Can I cancel, pause or reactivate my membership?
Of course you can! You can pause, cancel & reactivate your subscription at any time without ifs and buts via your customer account :) The 5th of each month is the cancellation deadline to stop your next box from shipping.
