Delivery Conditions

Delivery Conditions

(1) We deliver the Lockenbox free of shipping costs within Germany.

All online shop products are free of shipping costs within Germany if the value of goods exceeds 65 €. Below a value of goods of €65, €2.90 per order will be charged.

(2) We deliver to all EU countries, the USA, Switzerland and Norway. The countries with specific shipping costs are listed below:

Shipping costs online shop:

Austria + Switzerland: Above 75 € there is a charge of 5 €.
Below 75 € there is a charge of 11 €.

Netherlands: From 75 € there is a charge of 4 €.
Below 75 € there is a charge of 9,45 €.

Liechtenstein, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom:

From 75 € there is a charge of 6 €.
Below 75 € there is a charge of 12,90 €.



Shipping costs Lockenbox subscription:

For shipping to the Netherlands there is a charge of €7 per box.

Shipping costs to Switzerland are €12 per box.

Shipping costs to Norway are 17 € per box (We are VOEC registered).

For shipping to/in: Belgium, Denmark, France, Luxembourg, Austria, Poland and Czech Republic, Monaco there is a charge of 9 € per box.

For shipping to/in: Italy, Slovakia, Slovenia, Spain, Sweden, Hungary and the UK there is a charge of 11 € per box.

For delivery to: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Montenegro €12 per box.

For delivery to the USA there is a charge of €28 per box.

(3) Self-collection of the goods is not possible.

(4) We also deliver to packing stations.

(5) The delivery time is 3-5 working days after the day of delivery. The delivery time to other EU countries may be longer.

(6) A statutory 14-day right of withdrawal applies. The customer bears the costs of the return shipment.

The prices stated on the product pages include the statutory value added tax and other price components and do not include the respective shipping costs.

*We reserve the right to adjust the shipping prices for other EU countries at any time.