Delivery Conditions

Delivery Conditions

(1) We deliver free of charge within Germany.

All online shop products are free of shipping costs within Germany if the value of goods exceeds 65 €. Below a value of goods of 65 €, 3.50 € per order will be charged.

(2) We supply all EU countries, Switzerland, the USA and Norway. In the following the countries with specific shipping costs are listed. 

For shipping to the Netherlands 8,50 €/ box is charged.

For shipping to Norway 18 €/ box is charged. We are registered in the VOEC, therefore, VAT is already being charged upon checkout.

For shipping to Switzerland 13 €/ box is charged.

For shipping to/into: Belgium, Denmark, France, Luxembourg, the Netherlands, Austria, Poland and the Czech Republic 11€/ box is charged.

For shipping to/into: Italy, Slovakia, Slovenia, Spain, Sweden, Hungary and Great Britain 12 €/box is charged.

For shipping to: Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania and Cyprus €12,50/box is charged.

For the shipping to the USA 28€/box is charged.

(3) It is not possible to collect your Lockenbox yourself.

(4) We do deliver to packing stations.

(5) The delivery time is 3-5 working days after the delivery date. To other EU countries the delivery time can be longer. The day of delivery is at the beginning of each month (usually between the 3rd - 6th of the month)

(6) According to law a 14-day right of withdrawal applies. The customer bears the costs of the return shipment.

The prices stated on the product pages include the statutory value added tax and other price components and are exclusive of the respective shipping costs.

*We reserve the right to adjust the shipping prices for EU countries at any time.