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From 65 € in DE
with Klarna
Official Brand Partner
Live Support or support@lockenbox.com
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FAQ
Do you have any questions?
Our ultimate goal: to help you easily find your ideal curl routine.
Our support team of real curl experts is at your side.
Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.
How long does shipping take?
Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.
Please note that Saturdays, Sundays and public holidays are not working days.
In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.
Our packages are sent exclusively with DHL - whether within Germany or internationally.
Which countries do you ship to?
We deliver to all EU countries, the USA, Switzerland and Norway.
Can I have my order delivered to a Packstation?
Of course, that’s no problem for us.
Please note the correct information at packing stations.
1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number
Then just add the postcode and the location of the Packstation – done!
What payment options are there?
Paypal
credit card
Klarna
Shop Pay
Apple Pay
Can I change my order or delivery address after placing an order?
Please write an email to support@lockenbox.com . We will try to adjust your order in time.
Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪
🌸 Discover our Mother's Day collection for curly and wavy hair! 🌸
Celebrate the unique beauty of curls with our exclusive Mother's Day collection . Pamper your mom's curly locks with high-quality products she'll love while enjoying a special 7% Mother's Day discount with code "Mother's Day2024".
Our collection offers a variety of products specifically designed to meet the needs of curly and wavy hair. From cleansing shampoos to moisturizing curl creams and hold gels, we have everything your curls need to look radiantly beautiful.
Of course, you will also find a large selection of curl-friendly accessories, such as high-quality silk scrunchies and curling brushes.
Each product in our Mother's Day collection has been carefully selected to nourish, define and strengthen curly hair.
Celebrate Mother's Day by treating your curls to something special. Discover our Mother's Day collection for curly hair today and get 7% off all products with the code "Mother's Day 2024" . Treat yourself and your curls to the best - because they deserve it!
Offer valid until May 8th. Discount code must be entered at checkout. 🌺
