Definition

Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.

Please note that Saturdays, Sundays and public holidays are not working days.

In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.

Our packages are sent exclusively with DHL - whether within Germany or internationally.

We deliver to all EU countries, the USA, Switzerland and Norway.

Of course, that’s no problem for us.

Please note the correct information at packing stations.

1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number

Then just add the postcode and the location of the Packstation – done!

Paypal
credit card
Klarna
Shop Pay
Apple Pay

Please write an email to support@lockenbox.com . We will try to adjust your order in time.

Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪