Curls & Co

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From 65 € in DE

installment payment

with Klarna

premium quality

Official Brand Partner

Personal Support & Advice

Live Support or support@lockenbox.com

FAQ

Do you have any questions?

Our ultimate goal: to help you easily find your ideal curl routine.

Our support team of real curl experts is at your side.

Please send us an email to support@lockenbox.com and we will respond within 1-2 business days.

How long does shipping take?

Our products usually reach you within Germany within 1-3 working days after your order. For deliveries to countries outside Germany, the shipping time is usually 3-6 working days.

Please note that Saturdays, Sundays and public holidays are not working days.

In exceptional cases, such as during sales events or at Christmas time, there may be delays. Nevertheless, we always do our best to ensure that your order reaches you as quickly as possible.

Our packages are sent exclusively with DHL - whether within Germany or internationally.

Which countries do you ship to?

We deliver to all EU countries, the USA, Switzerland and Norway.

Can I have my order delivered to a Packstation?

Of course, that’s no problem for us.

Please note the correct information at packing stations.

1. Street field = write "Packstation"
2. House number field = three-digit number of your desired Packstation
3. Address supplement = your postal number

Then just add the postcode and the location of the Packstation – done!

What payment options are there?

Paypal
credit card
Klarna
Shop Pay
Apple Pay

Can I change my order or delivery address after placing an order?

Please write an email to support@lockenbox.com . We will try to adjust your order in time.

Please note: Depending on how far the fulfillment of your order is, it may be that we can no longer change your order because your package has already been processed. But we will do our best. 💪

Our customer service is available for you from Monday to Friday.
Loren's small but focused product line allows women to style themselves the way they like without having to use multiple products. "I started Curls & Co because I've always had natural curls & wanted to create my own product line to encourage more women to love their natural curls. I also wanted my brand to be inclusive of all curl types. That's why we catered for everyone and created the brand slogan 'Every Curl Counts'. Not only does the packaging look very pretty, but the products also contain many nourishing ingredients that will keep your curls moisturized. I believe I've created products that every curly girl needs." -Loren Yusuf